Information we collect from you
In the course of your visits to our website or use of our products and services, we may obtain the following information: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles.
How we use your information
Personally Identifiable Information: We use the information we collect to deliver our services, including communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalized website experience. Marketing communications are only sent to you if you have requested or subscribed to them. You can opt-out of our communications anytime by unsubscribing or emailing us, and your request will be actioned.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymised forms to improve our services, including administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally. Any publicly available information, such as blog comments and testimonials on our website, will be available for others to see.
Storage and security of your information
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorised use or access. Credit card information is encrypted before transmission and is not stored by us.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries with adequate privacy protections.
We retain your personal information for as long as needed to provide services to you and as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
If there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
Cookies and pixels
Sharing your information with third parties
Links to other websites